1. Who we are

Welcome to Unlocked Sport ! Our website address is https://unlockedsport.com. We’re all about bringing the best sports experiences to you, and that includes keeping your personal data safe. This Privacy Policy applies to the collection, use, storage, and disclosure of personal data by Unlocked Sport Pty Ltd (ABN 95 681 793 484) (“we”, “us”, “our”). We are committed to protecting your privacy and handling your personal information in accordance with applicable laws, including the Privacy Act 1988 (Cth) (Australia) and, where applicable, the General Data Protection Regulation (EU) 2016/679 (GDPR).

2. What Data We Collect & Why

 
   Comments

When you leave comments on our site, we collect the data in the comments form, your IP address, and browser user agent string to help detect spam. Your email may be hashed and sent to Gravatar to check if you have a profile picture. Gravatar’s privacy policy. An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. After approval of your comment, your profile picture is visible to the public in the context of your comment.

 
    Media

If you upload images, please ensure they don’t contain embedded location data (EXIF GPS), as others can extract this information.

 
    Cookies

We use cookies to enhance your experience. Here’s how:

• Comments Cookies: If you comment, we save your name, email, and website in cookies for one year.
• Login Cookies: These last for two days (or two weeks if you select “Remember Me”).
• Editor Cookies: If you edit/publish an article, a temporary cookie is stored, expiring after one day.
• Embedded Content Cookies: Third-party content (e.g., videos, articles) may collect data as if you visited their site.

You can manage cookies through your browser settings.

 
    Payment Information

We process payments via WooCommerce and Stripe. Your payment details may be shared with Stripe. Stripe’s privacy policy.

    Third-Party Services & Data Sharing

We may share your data with service providers such as:
* Web hosting and analytics (Hostinger)
* Marketing platforms and CRM (ClickUp)
* Payment processors (Stripe)
* Spam detection services

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor had visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

We take reasonable measures to ensure compliance with applicable data protection laws and to work only with trusted partners. However, as we do not have direct control over their actions, we cannot guarantee their full compliance at all times and disclaim liability for any irregularities or non-compliance by third-party service providers or users, except where required by law.

    Legal Basis for Data Collection

We collect and process personal data based on the following legal grounds:
– Consent: By using our website, you provide us with your consent to process your personal data when required.
– Contractual necessity: When you make a purchase or use our services, we process your data as necessary to perform the contract we have with you.
– Legal obligation: We may need to process your data to comply with legal requirements, such as for tax or regulatory purposes. Unlocked Sport does not provide financial services or advice. Data collected is used for general engagement and insights purposes only.
– Legitimate interests: We may process your data based on our legitimate interests, such as improving our website, protecting against fraud, or marketing our products and services (when permitted under applicable laws).

    Spam & Security

To protect against spam, we may use automated detection services. If you request a password reset, your IP address will be included in the email.

3. How Long We Keep Your Data

• Comments and their metadata are kept indefinitely for recognition of follow-up comments.
• Registered users’ data is stored in their profiles. Users can view, edit, or delete their data at any time (except usernames). Website administrators can also edit this data.
• Payment records are stored for 7 years as required for legal and tax compliance.
  
• We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law.
  
  

4. Your Rights Over Your Data

Depending on your location, you may have rights such as:

• Access: Request a copy of your data.
• Deletion: Request deletion of personal data (except data we must keep for legal/security reasons).
• Correction: Update any incorrect data.
• Portability: Request data in a portable format.
• Objection & Restriction: Restrict or object to data processing (where applicable by law).

To exercise these rights, contact us at info@unlockedsport.com. 

Your Rights Under GDPR

If you are in the European Union (EU), you have the following rights concerning your personal data under the General Data Protection Regulation (GDPR):

• Right to access: You can request a copy of the personal data we hold about you.
• Right to rectification: You can request correction of inaccurate data or completion of incomplete data.
• Right to erasure (Right to be forgotten): You can request the deletion of your personal data, subject to certain legal exceptions.
• Right to data portability: You can request to receive your data in a structured, commonly used, and machine-readable format, and to transfer that data to another controller.
• Right to restriction of processing: You can request the restriction of processing of your personal data in certain circumstances.
• Right to object: You can object to the processing of your personal data for direct marketing purposes, or when processing is based on legitimate interests or the performance of a task carried out in the public interest.

If you wish to exercise any of these rights, please contact us at info@unlockedsport.com. If you are in the EU, you can also contact your local data protection authority.

5. International Data Transfers

We operate worldwide, so your data may be transferred outside your country. If you’re in the EU, we comply with GDPR and implement appropriate safeguards (e.g., standard contractual clauses, secure storage).

As we operate globally, your personal data may be transferred to countries outside of your home country, including countries that may not offer the same level of data protection. In particular, data may be transferred to:

Australia: The data processing may occur in Australia, where our headquarters are located.

United States: Some of our service providers, such as Stripe and hosting services, may transfer and process data in the U.S. (or other countries).

When transferring data internationally, we take appropriate measures to ensure that your data is protected in accordance with applicable laws. This may include the use of Standard Contractual Clauses (SCCs) or other legal mechanisms to safeguard your personal data.

6. Data Security

We take security seriously, and we implement a range of security measures to protect your personal data, including:

• Encryption: We use encryption technology to secure sensitive data during storage and transmission.
• Access control: We restrict access to personal data to authorised personnel only.
• Security protocols: We use industry-standard security protocols and firewalls to protect against unauthorised access.
• Secure payment: we process via trusted gateways.

   

7. Data Breach Procedures

In case of a data breach:

• We will notify affected users as soon as possible.
• We will report the breach to relevant authorities (e.g., the Office of the Australian Information Commissioner (OAIC) or EU Data Protection Authorities) if required.

   

8. Data Handling for Minors

Our services are intended for individuals over 18 years old. If we discover that we have collected data from a minor without parental consent, we will delete it immediately.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. You are encouraged to review this policy periodically. Continued use of the website after any such changes constitutes your acceptance of the updated Terms. 

10. Contact Us

For any questions, reach us at info@unlockedsport.com.

Last updated: 23 May 2025